Business telephone systems have evolved a lot through the years. With the advances in technology, companies can now go mobile. All you need to get started is an Internet connection and a telephone.

Advantages

A mobile business telephone system delivers excellent call quality. It is reliable and set up is very quick. It will only take a few minutes and your are ready. Old hardware systems require weeks of installation as they are complex. They are also costly to install, maintain and upgrade.

With this kind of system, you can gain immediate access to features and core functions from the central navigation installed in your computer’s browser. If you need a desk phone, some suppliers will deliver it to you in a few days and all you have to do is plug it into the Internet router and it’s all ready. If you have a softphone in your computer, you can also use that to make calls.

Features

You can have a wide range of options to choose from for your company numbers. You can establish local numbers in choice areas. You can also transfer existing numbers. You can have all the important numbers you need so your customers can easily reach you.

You can add user profiles with a variety of management options. You can assign extensions, direct dial, etc. You can also group them into departments and customize each one with their call routing settings and personalized greetings.

An Auto-Receptionist will take care of greetings, hours of operation, call recording, etc. Users can set their own call handling features so they can manage their calls even when they are on the field.

You can also easily make changes. You don’t have to call and wait for an expensive technician. Managing this type of system is as easy as configuring your email.

You are not bound to one location. You can manage branch offices and remote workers. You can use your smartphone or tablet anywhere, anytime.

Depending on your supplier, you can also gain access to special programs and apps.

A team of professional and highly trained technicians will ensure that installation is smooth and you can transition without any problems.

Integrated Phone Systems

Another development in technology is the integrated phone system that allows several devices to operate all at once. A traditional line and even cellphones and Internet connections allow only one voice call at a time per network. This type of setup allows mobile phones, local and long distance calls, fax and internet services to be used simultaneously. As for the bill, they are all consolidated into one.

This setup is very useful in business applications. A multiline phone will be able to handle multiple  calls at once. You can put calls on hold, transfer them or take them. They also come with a ring back feature so the operator knows that there is still a call on hold.

Integrated phones also have Internet access. You can use a broadband connection for this kind of setup. You can use a web dialer to make calls over the Internet. Another device you can use is the media phone that features a touchscreen with several features that include VoIP, web browsing, photo viewing, Internet radio, organizers, camera, media players, etc.  On the go clients usually use this.

If you want to integrate this setup with your mobile device, you can easily do so. Traditionally, mobile phone activities are billed separately. With an integrated system, these activities are incorporated into your regular bill.

Desk Phone and Mobile Integration

Desk phone and mobile convergence is a way to make every employee more accessible. You can easily reach them even when they are on the field. Their clients can also easily reach them wherever they are. This kind of integration makes your employees more productive.

With this kind of setup, you can minimize the number of local trunks in your office. You can also reduce the number of desk phones. Employees who are always on the go can use cellphones. This allows you to have a more organized call management process and auditing capabilities.

You can use your existing PBX and the cellphones from the supplier to streamline implementation. You don’t need a huge investment for this type of setup. Aside from greater productivity, your company will also benefit from the lowered total telecommunications expenses.

Suppliers

Avaya

The Avaya IP Office phone system is designed for the small and midsize company. It enables your employees to connect and collaborate in real time. You can use devices such as laptops, smartphones, tablets, home and office phones without limitations.

Basic features up to the most sophisticated unified features are available. The IP Office will help you create a very productive workforce and improve customer service while increasing capabilities as your company grows.

The Avaya IP Office is flexible and scalable. You can easily grow from 5 to 1,000 employees without worrying about your system. You can also build on the technology that you have so there is no need for a huge cash out.

You can add video capabilities with Avaya Flare Experience. All your field employees and office staff, receptionists, etc. can have access to Avaya’s applications. You can also track, report and record calls to improve customer interaction and satisfaction.

Hybrid solutions are also possible. The Avaya IP Office has security features, centralized management tools and affordable support services.

Cavendish Communications

Cavendish Communications offers Unified Communications that combines multiple IT capabilities for your office and mobile telecommunication needs. Benefits of this system include lowered communication costs, improved productivity and efficiency, enhanced customer service, enhanced responsiveness to partners and suppliers and streamlined IT management.

An integrated mobile business telephone setup gives you all the freedom and flexibility in communications so you can finish your tasks on time, connect to important people and work towards your success.

To Compare prices, simply fill out the quotation form above. We will pass your requirements to trusted suppliers – One simple form does the hard work for you!

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