In a nutshell, VOIP allows users to make a phone call over the Internet. VOIP is also sometimes referred to as IP Telephony or Internet Telephony. Over the years, this technology has evolved and now does not necessarily require a hand set. You can make calls using a headset with a microphone.

VOIP is very popular among personal users and business owners mainly because you can either call for very little charge or totally free. You can talk to anyone anywhere in the world using this system.

Aside from the typical headset, you can also use your mobile phone or your home phone to make a call. You can conduct a business phone call at home, in the office, while out of town, overseas, basically anywhere that has a good Internet connection. Yes, a good Internet connection is vital in this type of phone system.

Among all the business phone systems available, VOIP uses the highest technology. It uses Internet Protocol to transmit your spoken words over the Internet. There are a lot of VOIP platforms available and the most popular example is Skype.

The primary reason why people and businesses are switching to VOIP is cost. Talk is really cheap over VOIP. Most of the time even for free. With a regular phone line, you get billed per minute of your conversation. With VOIP, you can go on and on without worrying about the cost. This is the reason why VOIP is very popular among call centers. You can slash up to 90% of your phone bill with the use of a VOIP.

Another affordable aspect of a VOIP is the hardware and software. Aside from the headset, you can get additional speakers or a stand-alone microphone and a sound card, all for under $100 whereas with a traditional phone system, a base unit alone costs $500 and a handset for around $100. The software is almost always free.

Some VOIP systems still require some fees but they’re nothing compared to having a KSU or PBX installed.

Another reason is virtual office. People are starting to understand the advantages of working remotely from the office. Working from home, for example, takes out the stress of commuting. With VOIP, employees can take their office wherever they go and choose to work wherever they want as long as there is an Internet connection.

Connect from anywhere? Take this scenario as an example. A whole team is communicating about a very important business opportunity. One staff is back in the office in UK, another is on location in Egypt, another one is on a business trip in Hong Kong. They need to call the boss who is on vacation in the Bahamas. Two minutes later, the boss joins in on the conversation. So sure, you can connect from anywhere and include anyone you want.

Another reason why people prefer using VOIP is because, it’s more fun! You can send images, files, documents and videos while making a phone call. There is true interactivity in using a VOIP. A phone call is no longer limited to voice. And, you can send fax over IP.

VOIP has come a long way. It used to be just really voice over the Internet but now there are so many interesting and useful features available in a VOIP system. It won’t be a surprise if VOIP eliminates the use of a traditional phone line in a few years.

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